FAQ’S

HOW DO I PURCHASE A GIFT CERTIFICATE? 

You can purchase an instant gift certificate online here. You can also come into the shop or give us a call and we will be happy to send a gift card out for you. 

WHAT ARE YOUR RETAIL HOURS?

We have retail hours from 12-5 Tuesday - Sunday. We are closed on Mondays. If you would like to stop by outside our retail hours please give us a call or email and we will do our best to accommodate your schedule. 

WHAT ARE YOUR APPOINTMENT HOURS? 

We are open 6 days a week for appointments. If you are looking for an appointment outside our appointment hours or are not finding an appointment online, please give us a call 503-805-4074 or email.

  • Tuesday - Friday  10-6
  • Saturday  10-5
  • Sunday 12-5

WHAT IS YOUR CANCELLATION POLICY?

We understand life can get hectic and full of the unexpected, so if you must cancel your appointment, be sure to give us a 24-hour notice. Otherwise you will be charged a $25.00 cancellation fee. 

WHERE DO I PARK?

There are 90 minute and 3 hour parking meters on Everett Street and 9th Street. You can also park at the Whole Foods Parking Garage. Enter the garage on the east side of 13th Street between Couch and Davis. ***Please note there are a lot of developments going on all around us and parking has been more difficult during this time. 

WHERE ARE YOU LOCATED?

We are located at the corner of NW 9th and Everett Street. Our shop is located in the Historic Pearl District, A thriving community of lofts, shopping, art galleries, parks and some of the best restaurants in our city. We are located near World Foods, Bella Casa, Gallo Nero, Sabina's and Halo Shoes. 

HOW MUCH DO YOU CHARGE FOR SHIPPING? 

Echo Natural Beauty offers free standard shipping on all orders over $45.00. The shipping costs on other orders will be calculated by weight and destination.